Frequently Asked Questions

Our basic diagnostic fee starts at $89 for check engine light analysis. This includes a comprehensive scan of your vehicle's computer system, retrieval of all trouble codes, and a detailed written report explaining what we found. For more complex electrical system issues or brake system diagnostics, prices range from $79 to $149 depending on the system being analyzed. The diagnostic fee is waived if you proceed with repairs at our shop. We always provide upfront pricing before starting any work, so you'll know exactly what to expect.

Most basic diagnostics are completed within 30 minutes to 1 hour. This includes scanning all computer modules, retrieving codes, and providing you with a preliminary assessment. If your issue requires more in-depth analysis, such as electrical system troubleshooting or checking for intermittent problems plan for 2-3 hours. We understand your time is valuable — for complex diagnostics, we can often provide a ride to a nearby location while we work on your vehicle. Same-day appointments are frequently available for urgent issues like illuminated warning lights.

While we welcome walk-ins when our schedule permits, we highly recommend scheduling an appointment to ensure we can give your vehicle the attention it deserves. Booking ahead allows us to have a technician ready with the appropriate scanning equipment for your specific make and model. You can schedule online through our contact page or simply call us at (614) 871-1560. We often have same-day availability, especially for urgent issues like check engine lights that came on suddenly.

The check engine light can be triggered by many different systems in your vehicle. Common causes include a loose or damaged gas cap, faulty oxygen sensor, malfunctioning catalytic converter, engine misfire, vacuum leak, or issues with the mass air flow sensor. Some causes are minor (like a gas cap) while others require immediate attention to prevent damage. Our diagnostic process reads the specific trouble codes stored in your vehicle's computer, which helps us pinpoint the exact system or component causing the issue before we even begin physical inspection.

Yes, our ASE-certified technicians have experience with domestic and imported vehicles alike. We invest in the latest dealer-grade scanning equipment and factory-level software to ensure we can communicate with virtually any vehicle's onboard computer systems. This includes GM, Ford, Chrysler, Honda, Toyota, Nissan, Hyundai, Kia, BMW, Mercedes, Audi, and many more. If you drive a specialty or European luxury vehicle, please call ahead to confirm we have the specific equipment for your make.

Our comprehensive 150-point pre-purchase inspection covers mechanical condition, structural integrity, electrical systems, and more. We check engine performance, transmission operation, brake condition, suspension and steering components, tires and wheels, body and frame condition (including for accident damage), interior and exterior lighting, climate control, and all warning systems. You'll receive a detailed written report with photos documenting any issues found, giving you leverage in negotiations or peace of mind that you're making a sound investment. The inspection takes approximately 2-3 hours.

Absolutely. All our diagnostic services and subsequent repairs are backed by our 12-month/12,000-mile warranty on both parts and labor. This means if a part fails or a repair doesn't hold up under normal driving conditions, we'll make it right at no additional charge. Our诊断 accuracy is backed by this warranty because we're confident in our troubleshooting process. If you experience any issues related to the work we performed within the warranty period, simply give us a call or stop by.

We accept all major credit cards (Visa, MasterCard, American Express, Discover), debit cards, cash, and personal checks (for established customers with prior approval). We also offer financing options through Synchrony Financial for larger repairs, allowing you to pay in manageable monthly installments. Payment is due at time of service for diagnostics and repairs under $500. For larger repair jobs, we can discuss payment arrangements when providing your estimate.

For major repairs that require your vehicle to be with us overnight or longer, we provide complimentary shuttle service within a 10-mile radius of our shop in Grove City. This includes pickup and drop-off at your home or workplace. We also work with local rental car agencies and can help you arrange a rental if needed (rental costs are the customer's responsibility unless covered by insurance). For day-long diagnostics or same-day repairs, feel free to relax in our clean waiting area with complimentary WiFi, coffee, and water.

While our shop is located at 3659 Broadway in Grove City, we proudly serve customers throughout central Ohio including Columbus, Westerville, Dublin, Upper Arlington, Hilliard, Reynoldsburg, Pickerington, Lancaster, and surrounding communities. If you're unsure whether you fall within our service area, just give us a call — we're happy to help regardless of where you're located, though customers farther away should consider the convenience factor for repeat visits.

There's no set schedule for computer diagnostics — you only need service when a warning light comes on or you're experiencing symptoms like rough idling, decreased fuel efficiency, hesitation, or unusual sounds. However, we recommend an annual inspection for vehicles over 100,000 miles to catch potential issues before they become expensive problems. If you regularly drive in stop-and-go traffic, tow heavy loads, or operate your vehicle in extreme temperatures, more frequent checks may be beneficial.

Several things set us apart: First, we invest heavily in the latest diagnostic technology because accurate diagnosis saves you money — no guessing, no unnecessary parts. Second, we believe in transparency — we'll show you the actual scan results and explain what's happening in plain language, not mechanic-speak. Third, our technicians are ASE-certified and undergo continuous training. Fourth, our comfortable waiting area and clear communication keep you informed. Finally, our 12-month warranty shows we stand behind our work. We've built our reputation on honest answers and fair prices since 2015.